The AES general office (6572 9100) should be the first point of contact, particularly for non-educational queries.

Parents may direct queries to the form teacher/subject teachers through email (aes@moe.edu.sg). Do allow teachers to respond within 3 working days.

The school will inform parents about current activities via Parents’ Gateway. Hence it is important for parents to download the Parents’ Gateway app and to read and take note of announcements published.

Other than the bi-yearly Parent Teacher conferences, parents should make an appointment if they wish to meet the teacher on a school day.

Teachers’ well-being is as important as students’ well-being.

Teachers are not expected to provide their personal mobile numbers to students or parents. If a teacher shares their numbers to students, it is

• meant only for students to communicate with their teacher on school matters.

• should not be shared without the teachers’ consent.

Teachers and staff will not respond to emails/ students’ queries after 5pm or on weekends unless the matter is an emergency in nature.

Communication should be gracious and respectful. The school owes a duty of care to its teachers and staff. To protect them from intimidatory or threatening behaviour in a verbal or written form. The school reserves the right not to engage under such circumstances.