If your entity’s Corppass Admin has left and their Admin account was not terminated, please take the following actions:

1. If Your Entity Has Two Admins:

   • The remaining Admin can terminate the departed Admin's account.

   • Log in to Corppass, navigate to Users > Manage Users, and select the Admin to change the account status.
     

2. If Your Entity Has Only One Admin:

   • The Registered Officer (RO) of the entity can terminate the departed Admin's account.

     
     

Important: Ensure that your entity maintains at least one Corppass Admin at all times. If there are no Corppass Admins for a period of 30 days, your entity will be suspended.

For further guidance, refer to the user guides

1. For Corppass Admins:

   • Create and Manage Corppass Accounts

2. For Registered Officers:

   • User Guide for ROs (Sole Proprietors)

   • User Guide for ROs (General)