I am a service provider and my Client has assigned digital services to my entity, but I am still unable to transact on their behalf. Why is this so?
If you are unable to transact on behalf of your Client despite the digital services being assigned, please
ensure that your entity’s Corppass Admin or Sub-Admin has assigned the client’s digital service to you.
Log in to the Corppass Portal
Navigate to My Account > View My Profile
Click 'Assigned e-Services' tab
Note that Sub-Admins with restricted access cannot authorise and manage Third Party Entities or manage and assign Client Digital Services. Ensure that the assignment and authorisation were done by a Corppass Admin or a Sub-Admin with the necessary permissions.
Related questions
My entity's users have Corppass account but are not able to access digital services. What should I do?
I am unable to transact with a digital service. What should I do now?
Why can't I find the digital service I wish to assign to a Third Party Entity?
How does a Corppass Sub-Admin view a list of digital services that he/she can manage?
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