There are strict policies, processes, and safeguards to ensure the proper use and protection of personal data within the Government. While the Personal Data Protection Act (PDPA) does not apply to government agencies, Government's data protection standards are aligned with, if not more stringent than, the requirements of the PDPA. The Government also requires the same high standards in third parties’ handling of Government benefits data to prevent inadvertent disclosure of citizens’ details.

The Government is committed in ensuring that the citizens’ data are protected, while using the data to continuously understand members’ needs to refine and develop better policies and services. You may refer to our privacy statement for more details.