11 questions
Withdrawal via GovCash
If my GovCash balance is insufficient to make payments to merchants, can I top-up using my own funds?
How do I know if the merchants allow me to make purchases using my GovCash?
How do I check my GovCash balance?
Is there a specific time frame for me to withdraw/utilize my GovCash?
How can I help a beneficiary with medical condition (e.g. physically immobile or mentally incapacitated) to withdraw their GovCash monies?
Where can I seek help regarding my GovCash withdrawal?
What should I do if my facial recognition at the ATM with GovCash functions is unsuccessful?
Can you re-send my Payment Reference Number to me so that I can perform my GovCash withdrawal?
I lost my letter containing the Payment Reference Number (PRN), can someone else withdraw my GovCash?
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