There are requirements for licensees to ensure patients are protected from abuse and negligence, but how can licensees protect their staff from being abused by patients/family members?

Question

Accepted Answer

Protection of staff is governed under the Protection from Harassment Act 2014 (POHA), and there is also recourse available under the Penal Code 1871 against the abusive patients/family members.

HCSA focuses on safeguarding the safety and welfare of patients, including protecting them from abuse and neglect.

There are requirements for licensees to ensure patients are protected from abuse and negligence, but how can licensees protect their staff from being abused by patients/family members?

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