How will MOH know when these service providers are not complying with new regulatory standards?
MOH will conduct inspections and audits on service providers to check on their compliance to these standards during licence renewal and on an ad-hoc basis.
Frequency of such inspections will be determined using a risk-based approach, depending on the nature of the service and the provider’s compliance record.
MOH will also conduct investigations on whether a licensee is compliant with HCSA requirements if there are complaints received.
Related questions
How will the HCSA address the issue of over-utilisation of healthcare services?
If the PO consults the CGO for clinical matters but eventually makes a decision that deviates from the CGO’s advice, who would be held responsible if a non-compliance occurs?
Will MOH be regulating all home-based and community-based healthcare services under HCSA now?
What do licensees need to seek approval from MOH for when applying for a HCSA licence now?
Need more help?
Get in touch