What can I do if the e-Service hangs when I enter my details for the extension of stay application?
You can refresh your browser and submit/ resubmit the application.
You can check your application status via the 'Enquire Application Status' function of the e-Service by keying in your travel document and DE number; or travel document number and travel document expiry date.
This information is sourced from ICA
Related questions
What should I do if the e-Service hangs when I am entering my particulars into the system?
How do I prove my extension of stay is valid if I am checked by the authorities?
Can I amend or re-submit my extension of short-term visit pass application if I have submitted the wrong information?
How do I check the status of my application for extension of stay?
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