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What should the traveller do when his/her QR code is expiring?


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Updated by ICA

When the traveller accesses the QR code via the MyICA mobile app and their passports is still valid, the QR code's validity will be automatically extended. Hence, no further actions are required for these group of travellers.

The QR code will be invalid for use once the passport has expired. MyICA mobile app will prompt users that their passport has expired or is expiring (i.e., passport with less than six months' validity).

After travellers have received a new passport, they can update their or others' profile information in MyICA mobile app. This includes making changes to details such as the new passport number and passport expiry date.

This information is sourced from ICA


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