If you have recently submitted an appeal for CareShield Life Premium Subsidies, your appeal may still be processing and the outcome may not be reflected here. If you require assistance with your latest appeal or form submission, please contact careshieldlife.gov.sg/writetous or call the Healthcare Hotline at 1800-222-3399 from Monday to Friday, 8.30am to 5.30pm (GMT8 / excluding public holidays). Please note that airtime charges will apply for mobile calls to 1800 service lines. Calls are free of charge only if made from regular land lines.