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What happens if I encounter a technical problem with my online payment?

Updated by LTA 2y ago

If you encounter any technical problem in the course of the transaction, please email to LTA-PROMPT@lta.gov.sg with the following details:

Notice No, Draft Application No or Application No (if any)
Point at which error occurred;
Date/Time of transaction;
Error message (if any);

Alternatively, you may also provide us a screenshot of the error message encountered for reference.

This information is sourced from LTA

Topics:

Temporary Directional Signs Payment Matters

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