When someone passes away, their Central Provident Board (CPFB) moneys go to the people they chose during their lifetime. This is called a "nomination".

What you need to know before you start

You will need:

• The deceased person's NRIC number

Step 1: Contact the CPFB

The CPFB will tell you if your loved one made a valid nomination.

How to contact them:

• Phone:

  1800-227-1188  (within Singapore)

  +65-6227-1188  (from overseas)

• Visit in person: Book an Appointment with CPFB via CPFB | Contact us

• Online: Contact CPFB via CPFB | Feedback

What to ask: "Did [person's name, NRIC: XXXXXX] make a valid nomination for their CPF money?"

Step 2: Understand what happens next

If there IS a valid nomination

• The CPF Board will pay the money directly to the person chosen (the "nominee")

• Important: The nominee must be 18 years old or above

• Exception: If the nominee is under 18, the Public Trustee's Office will manage the money until the person turns 18 (moneys held-in-trust for minor).

If there is NO valid nomination

The CPF Board will send the moneys to the Public Trustee within 6 weeks

What to do next

• If you are the nominee: Contact the CPF Board to claim the money.

• If there's no nomination: Contact the Public Trustee at Ministry of Law | FAQ: Official answers to your questions.