57 questions
NLB Mobile app
I have questions about Book Bugs.
What can I do with the ‘Points and Rewards’ in my Profile page?
What happens if the QR code has expired?
What should I do if I encounter errors and cannot open the locker?
What happens if I end up at the wrong library branch?
How do I, as a person with disabilities (PwD) or recovering from injuries, call for staff assistance to collect my reserved items?
How do I retrieve reservations under Assisted Collection?
How do I collect my reserved items from the Reservation Locker using the NLB Mobile app?
Do I need to set my preferred library in the profile?
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