View our interactive guide

Reset password

If you have set up your Singpass 2FA, you can reset your password instantly online:

1. Click here to reset your password

2. Enter your NRIC or FIN details, followed by Singpass Face Verification or SMS One-Time Password

3. Create your new Singpass password

   
   

Alternatively, you may request for a PIN mailer to be sent to your registered address. You will receive your PIN mailer in 3 working days.

Retrieve my Singpass ID

When you set up your Singpass account, your system-generated Singpass ID is your NRIC/FIN by default.

If you set up your Singpass ID before, you can click here to retrieve it online.