Can I ask for refund for the search fee or document fees for Certified True Copy of Police Report/Document?
There is no refund for payments after the application has been submitted.
For appeal on the payment made after submission, please contact us using our Feedback portal here with
1) Transaction reference number
2) Name and NRIC of the applicant
3) Valid reasons for cancellation or refund
All requests submitted are subject to approval on a case to case basis.
Related questions
What are the search fees and the document fees required when applying for Certified True copy of Police Report/Documents?
Will I receive notification when my application for certified copy of the police report/document is approved?
What should I do if I have problems logging into the Certified True Copy of Police Report/Document E-Services Portal?
What is the payment mode for the application of the certified copy of the police reports/documents? Will a receipt be issued after payment is made?
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