How do I check the status of item I submitted during my visit, and what should I do if the inmate hasn't received them yet?
Please note that visit items take up to 2 weeks to be delivered to inmates due to security screening procedures.
To find out if they have received the item, you can ask them during your next visit or through e-Letter.
Related questions
If the jail term for inmate is short, is visiting still allowed?
Inmate has nominated me as the Next of Kin, how and when will I receive the visit card?
How do I visit an inmate in a specific prison cluster or facility?
Can I still submit a visit request to visit an inmate if he/ she refuses to see me?
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