I have just obtained a new NRIC number (Singapore Permanent Resident status) and am unable to log in to PRS via Singpass. What should I do?
You will need to update your NRIC details with TCMPB in order to log in to the PRS with your Singpass.
Please email a certified true copy of your blue NRIC (front and back) to TCMPB@spb.gov.sg for verification. A true copy must be certified by either the Human Resource Personnel of your current local employer or a Notary Public, with an official stamp of the institution / hospital, the full name of the signatory and a professional designation.
Once TCMPB has received and verified that the certified document is in order, we will proceed to update in the system. After your record is updated, we will notify you and you can proceed to log in.
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