158 questions
MediShield Life
Why is MediShield Life applying a differentiated pro-ration factor for ward charges and surgical fees?
I only turn 40 in December, but my policy year renewal is in November, will I be able to redeem premium discounts before that?
Why did I receive an error message saying I am ineligible for MediShield Life premium discounts when I tried to redeem it?
I have redeemed my Healthpoints for MediShield Life premium discounts on the Healthy 365 app, but my Healthcare Dashboard shows no redemption. How long will it take for my Healthcare Dashboard to be updated?
Why did I receive an error message saying that my MediShield Life premiums are fully covered by the Government when redeeming my Healthpoints for premium discounts?
I have redeemed Healthpoints for MediShield Life premium discount but the full MediShield Life premium was still deducted from my payer’s MediSave Account. Why was the discount not applied before premium deduction?
Why is the pilot only open to individuals who are 40 years old and above? Are there plans for the programme to be rolled out to younger individuals in the future?
I have redeemed $70 worth of premium discount but only $50 was used for my MediShield Life premiums. What happens to the remaining $20 of premium discount?
How will the MediShield Life premium discounts I have redeemed be used for my MediShield Life premiums?
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