What happens if travellers do not download MyICA mobile app and/or are unable to generate the QR code?
For travellers who have not downloaded the MyICA mobile app and/or are unable to generate the QR code, they can still present their passports at the immigration lanes.
We highly recommend travellers to download the MyICA mobile app and use the QR code for faster and more convenient immigration clearance.
This information is sourced from ICA
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