ICA | QR Code Clearance

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A Singapore Government Agency Website

21 questions

QR Code Clearance

Why do I encounter error/issue with the QR code during clearance at Singapore land checkpoints?
Updated 2y ago

How do travellers generate the QR code?
Updated 1y ago

Is there a limit to the number of profiles in a group QR code?
Updated 1y ago

What will happen if a traveller or his/her travel companion submits wrong passport information while generating the QR code?
Updated 1y ago

When should I create my QR code?
Updated 2y ago

Will travellers be able to access and view the groups that they have been added into, in their personal MyICA mobile app?
Updated 2y ago

Are travellers required to bring their passport along when travelling to Malaysia, given that they can now use a QR code for immigration clearance?
Updated 1y ago

Can a traveller approach ICA to view, delete or edit his/her profile information on another individual’s MyICA mobile app?
Updated 2y ago

If a traveller plans to visit Malaysia with three companions but has initially generated a group QR code for a total of five people, what should he/she do when only four people are going for the trip?
Updated 2y ago

Is the QR code secure?
Updated 2y ago

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