8 questions
Login Common Errors
What should I do if the QR code is unresponsive and I see a message asking me to download the Singpass app, even though it's already installed?
I logged in with Singpass and faced Auth-E0001 error. What should I do?
After I scan the QR code on the Singpass login page, my Singpass app launches and there is a message stating that “this request has expired”. What should I do?
I am unable to set up Singpass app using my existing 2FA modes, (i.e. SMS-OTP and/or Face Verification). What should I do?
Why am I unable to access my account after multiple login attempts?
Singpass login is unsupported when I try to log in on another app (error code - AUTH-E0099). How can I log in?
I am unable to access Singpass app's QR code scanner. What should I do?
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