ICA | General

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12 questions

General

Are travellers required to bring their passport along when travelling to Malaysia, given that they can now use a QR code for immigration clearance?
Updated 1y ago

Can a traveller approach ICA to view, delete or edit his/her profile information on another individual’s MyICA mobile app?
Updated 2y ago

If a traveller plans to visit Malaysia with three companions but has initially generated a group QR code for a total of five people, what should he/she do when only four people are going for the trip?
Updated 2y ago

Is the QR code secure?
Updated 2y ago

What are the benefits in using the QR code for immigration clearance at Singapore land checkpoints?
Updated 1y ago

What happens if travellers do not download MyICA mobile app and/or are unable to generate the QR code?
Updated 1y ago

What should the traveller do when his/her QR code is expiring?
Updated 2y ago

When using the group QR code, can the traveller view another travellers’ profile information in MyICA mobile app?
Updated 2y ago

Which mobile app can travellers use to generate the QR code?
Updated 2y ago

Who are eligible to use the QR code for immigration clearance?
Updated 1y ago

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